Patient Services Representative

At Our Downtown Indianapolis Office.

Hendricks Therapy has provided behavioral healthcare in central Indiana for over 20 years. Our newest downtown Indianapolis location offers a quiet, inviting, collaborative workspace. By joining Hendricks Therapy, you’ll be part of a close-knit team that works together to provide the highest quality care for our patients.

We are looking for compassionate, driven, detail-oriented team members to help us increase accessibility to mental health care in central Indiana.

You are the ideal candidate for this role if you have a heart for caring for people and want a job doing something that makes a difference in people’s lives. We seek efficient, driven, and, most importantly, compassionate candidates. If you would describe yourself as detail-oriented, dependable, a team player, and caring, you may be the candidate we are looking for!

Job Description:

· Welcoming patients to the office

· Patient check-in and check-out

· Answering phone calls and returning messages

· Monitoring patient text messages (overtime opportunities available for after-hours texting)

· Communicating patient messages effectively to providers

· Updating patient information in charts

· Collecting payments for services

· Obtaining patient vital signs and/or urine drug screens as requested

· Full or Part-time

· Located in the Lockerbie area

Professional Qualifications:

A High School diploma or GED is required to apply. If you have higher education in medical assistance, health information technology, business, communications, hospitality, or a related field, is certainly a plus! Previous medical office experience of at least one year is required. Strong typing ability and proficiency with Microsoft Office are necessary skills for this position.

Pay and Benefits:

· Medical, Dental, Vision, and Life Insurance coverage opportunities available

· Short-term and Long-term Disability Insurance available

· 401K opportunities available with company match up to 4%

· PTO accrual from day one, usable after 90 days

· Performance bonuses

· Paid Holidays

· Frequent catered lunches

*Due to a conflict of interest, no current or former patients of Hendricks Therapy should apply.

The salary for this position is negotiable, depending on experience. To apply, please send your resume and cover letter to: jobs@hendrickstherapy.com